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Our store in the George's Arcade is open 10.30-6pm Mon-Fri, 11-6pm Saturday and 1-5pm on Sundays
Our store in the George's Arcade is open 10.30-6pm Mon-Fri, 11-6pm Saturday and 1-5pm on Sundays

Terms & Conditions

Exchanges & Refunds:

We hope all of our customers will love their purchases. If you are not fully satisfied, please ring us between 11-6pm Monday to Friday at +353 (1) 6751800 or email us at hello@maktus.com and we'd be delighted to discuss the issue. If any damage has occurred to your order during shipping you will need to report this via email within 48hrs.

We offer full refunds within 14 days when accompanied by a receipt and the item is undamaged and unopened. If you don't have a receipt or 14 days has passed, we'll consider a refund on a case by case basis however, there is no refund policy on sale items unless the item is faulty. Unfortunately we don't cover the cost of return postage unless the item has been damaged. 

Free shipping is offered and honoured when a purchase exceeds the said offered amount.
Please note that in the case of a return seeking a refund where free shipping had been applied on the original purchase and the order has now fallen below that said offer the shipping charge will be deducted from the refund amount.

 

Open Daily

We're open Monday to Saturday from 10.30am-6pm, and Sunday 1-5pm. Over Xmas we’re open from 10-7pm and Sundays 12-6pm

 

Click and Collect:

For click and collect please call 01 6751800 between 11 and 6pm, Monday to Saturday.  

 

Data Processing Note:

When you check out, your transaction data is processed through Shopify's servers in the United States. Your data is still safe and secure, it just takes a little trip abroad to be processed. 

 

Delivery & Postage

Delivery within Ireland (including Northern Ireland):

Tracked deliveries are made during business hours only and specific delivery times cannot be guaranteed.  All orders are dispatch within 2 working days and deliveries in Ireland take between 2-3 business working days, all DPD orders will be issued with a tracking number which is sent via a confirmation email.  It is the customer's responsibility to ensure that someone will be home to sign for the gift, or a telephone number is provided for any deliveries to apartments.
All untracked card orders are posted with An Post and take 2-5 working days. In the case of an order that is delayed or goes missing we need to allow 21 days before a replacement can posted out. This time is the time required by An Post to return the mail to the sender.

In the case of a missing item in your order we need that it’s reported to us within 7days of the delivery date.

UK Postage and Shipping.

Unfortunately since the creation of Brexit we no longer ship to the UK. We can still send greeting cards but postal times can vary and become long in many cases which regrettably is beyond our control.

The best news... If you spend over €60 and the total package weighs under 30kg then you get free delivery within Ireland, Yippee! 

Orders under €60 will be charged €5.95 for up to 30kgs.

If you have any additional issues, please don't hesitate to pop in an email us an email or give us a buzz.

Net Orders Checkout

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